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1. What is Essager?

Essager is a consumer electronics brand that specializes in producing high-quality electronic products and accessories such as power banks, charging cables, chargers, Bluetooth speakers, wireless earbuds, computer peripherals, and smart home devices.

2. Where is Essager based?

Essager is based in China.

Essager is well-known for its power banks, charging cables, and chargers, which are designed to provide reliable and fast charging solutions for smartphones, tablets, and other portable electronic devices. Essager’s portable Bluetooth speakers, wireless earbuds, computer peripherals, and smart home products are also popular among consumers.

Essager products have gained popularity due to their reliability, performance, and competitive pricing. The brand has built a reputation for delivering high-quality accessories that meet the needs of tech-savvy users.

5. Are Essager products safe to use?

Yes, Essager is known for its commitment to safety and quality. Our products are designed and tested to meet industry standards, ensuring they are safe to use with various electronic devices.


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6. Where can I purchase Essager products? Are there MOQ required?

Essager products are widely available for purchase online through official website and major e-commerce platforms such as Essager Amazon Store, Essager Shopee Store, Essager Aliexpress Store, Essager Temu Store, Essager Lazada Store, Essager Wish Store and Essager Shopify Store, you can buy small quantity and samples via those online stores based on your location, for large purchase quantity or dealership or agent authorization, please contact our B2B sales team [email protected], our professional stuff will answer and guide you according to your requirement.

7. Does Essager offer a warranty on its products?

Yes, Essager typically offers warranties on its products, you can find out Essager’s refund policy here. The length and terms of the warranty may vary depending on the specific product. It’s advisable to check the warranty information provided by Essager for each product.

8. Are Essager power banks compatible with all devices?

Essager power banks are designed to be compatible with a wide range of devices, including smartphones, tablets, and other USB-powered electronics. However, it’s always a good idea to check the product specifications and compatibility list provided by Essager for each power bank model.

9. Can I use third-party charging cables with Essager products?

While Essager recommends using Essager’s own branded accessories for optimal performance and safety, most Essager products are designed to work with standard USB cables. However, using certified third-party cables is generally safe, but it’s essential to ensure they meet quality and safety standards.

10. Are Essager charging cables durable?

Yes, Essager is known for producing durable charging cables. Our cables often feature reinforced connectors and high-quality materials to withstand frequent use and reduce wear and tear.


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11. Does Essager offer international shipping?

Yes, Essager typically offers international shipping for its products. Customers from various countries can order Essager products through official website, and shipping options and costs will vary based on the destination.

12. Are Essager's wireless earbuds water-resistant?

Essager offers a range of wireless earbuds, and some models may feature water or sweat resistance. It’s essential to check the product specifications to see if a specific model is water-resistant and to what degree.

13. Can I charge multiple devices simultaneously with Essager chargers?

Yes, many Essager chargers are designed with multiple ports to allow simultaneous charging of multiple devices. Some models also support fast charging technology for compatible devices.

14. Does Essager offer customer support for its products?

Yes, Essager provides customer support to assist with any inquiries or issues related to the products. Customers can usually contact Essager’s support team through official website or by reaching out to our designated customer service via [email protected].

15. How long does Essager's power banks typically take to recharge?

The charging time for Essager power banks varies depending on the model’s capacity and the power source used for recharging. Some Essager power banks feature fast-charging technology to reduce the charging time significantly.


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16. Does Essager offer any eco-friendly initiatives?

Essager is committed to sustainable practices and often incorporates eco-friendly materials and packaging in its products. Additionally, the company may have initiatives to promote recycling and environmental consciousness.

17. How can I stay updated on Essager's latest product releases and promotions?

To stay informed about Essager’s latest products and promotions, you can subscribe to the newsletter on our official website or follow our social media channels for regular updates and announcements such as YouTube, Facebook, Instagram, Tik Tok etc..

18. What is your shipping lead time and production lead time?

When you order from Essager, Essager will check with warehouse to see if we have the models in stock, if yes, we will ship in 5 days, if not, our production will take around 25-40 days based on quantity. Generally shipping time is 5-7 days via express, 7-11 days via air, 15-45 days via sea and train.

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